Campus Phones

Description

Stay Connected. Work Anywhere. Communicate Clearly. 

The Telecom team delivers reliable and modern campus phone solutions that keep you connected, whether you're in the office, teaching remotely, or working from home. Each option includes free nationwide calling and full support for phone setup, line changes, and feature adjustments.

Key Features and Benefits: Choose the Phone Option That Fits Your Workstyle

Softphone – Flexible & Mobile

• Make and receive calls using your campus number directly from your computer, smartphone, or tablet. 
• Work Anywhere: Use your campus phone number from any location with an internet connection. 
• No Desk Required: Ideal for hybrid or remote work setups. 
• Integrated Communication: Works seamlessly with your digital collaboration tools. 
• Cost-Effective: Reduces hardware and maintenance costs. 

Desk phone – Reliable & Professional

• A dedicated phone set on your desk, perfect for those who prefer a traditional office phone experience. It also works with your Softphone if you choose to have both.
• High-Quality Voice: Consistent, reliable communication with clear audio. 
• Feature-Rich: Includes do not disturb, call forwarding, and other advanced calling features. 
• Ready for Every Office: Supports both digital and VoIP lines for flexibility.
• Dependable Connection: Designed for locations where a physical line is preferred or required (e.g., front desks, UCPD, Lobbies).

Analog Services – Reliable Connectivity for Critical and Legacy Devices

Analog phone lines remain an essential part of UC Berkeley's communications infrastructure. These lines are designed for specialized equipment and safety systems that require traditional analog connectivity.

Common Uses:

• Fax machines 
• Alarm and fire panel connections 
• Elevator emergency phones 
• Blue light emergency phones 
• Communication (Com) units 
• Legacy modems or other analog-based equipment 

Benefits

• Proven Reliability: Ensuring uninterrupted communication for emergency and safety devices. 
• Campus Integration: Fully supported and maintained by UC Berkeley Telecom for consistent service quality. 
• Compatibility: Designed for specialized equipment that cannot use digital or VoIP technology.

Analog Services ensure that critical systems remain functional and dependable—supporting campus safety, accessibility, and operational continuity.  

What's Included   

• Free Nationwide Calling: All campus phone options include unlimited nationwide calling at no additional cost, helping you stay connected with colleagues and partners anywhere in the U.S. without worrying about extra charges.
• Line Management: Telecom handles all line activations, feature updates, and moves. 
• Support: Expert assistance to ensure a smooth setup and operation.
• Cal Voicemail: Every Campus Phone line has access to Cal Voicemail, UC Berkeley's modern voicemail platform. Cal Voicemail offers flexible options to manage and access messages from anywhere and includes:
  • Web Portal Access: Log into the Cal Voicemail Portal (VPN is required) to manage messages and settings.
  • Accessible from the phone : Check and manage your voicemail directly from your desk or softphone.
  • Integrated with Email: Forward voicemails to your email inbox for quick review and archiving. 
  • Find Me Call Routing: Routes calls to multiple numbers (desk, mobile, home) to ensure important calls reach you.
  • Manage Vacation Notifications: Create custom greetings or automatic notifications while you're away.

Getting Started

• To order a Telecom service, requests may be through the Telecom Catalog
• Need help before submitting a request? For assistance with selecting the right phone service, contact us through the Telecom Catalog or submit an email for assistance.

Service Details