Desktop & Mobile Computing

A service overview and catalog of Desktop & Mobile Computing provided by the UC Berkeley IT Service Hub.

Description

For faculty, staff, and student employees needing assistance with a support-eligible University-owned device, productivity software suites, and general IT consultation services. Students can get technical support from the Student Tech Services Helpdesk.

A variety of device and software support services are available, including:

Computer purchase
Computer setup with the Berkeley Desktop
Installation of campus productivity suites and other software
Printer configuration and connections
Assistance connecting supported devices to the campus's wired & wireless networks
Decommission of computing devices, including secure erasure of a hard drive for disposal

Getting Started

Visit the Device Support Request Catalog to order services.

Service Details

Eligibility	UC Berkeley faculty and staff
Contact	For help or to request services please contact itcshelp@berkeley.edu
Availability	This service is available 24/7, with support hours between 8am-5pm PST, excluding University holidays and curtailment periods.